CUSTOMER FEEDBACK
We strive to provide the highest level of customer service and aim to be a technical parter of choice for our customers. We are constantly looking to make the experience of dealing with APT as easy and responsive as possible. We very much value your feedback on how you have found the experince of dealing with APT.

Please complete the feedback form below and let us know how you have found our service.

Customer Feedback Form
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I am a...	Current APT Customer Past APT Customer Potential APT Customer APT Service Provider Other

On a scale of 1 to 5, with 5 being the highest please rate your experience with APT across the following areas...
1	The courteous and helpful manner in which a request or query has been handled by the APT Team.	1 2 3 4 5 Please make a selection.
2	The responsiveness provided by the APT Team in dealing with a service request or query.	1 2 3 4 5 Please make a selection.
3	The communication by the APT Team advising of service commencement or cancellations, or the progress of a service request is clear and timely.	1 2 3 4 5 Please make a selection.
4	The ability of the APT Team to understand requirements and provide information and services that worked to satisfy these requirements.	1 2 3 4 5 Please make a selection.
5	The technical skills of the APT team are of a good standard and work performed has been completed to my satisfaction.	1 2 3 4 5 Please make a selection.
6	The quality of the telephone handsets, internet gateways, switching and supporting technical infrastructure is of a high standard and performs to expectation.	1 2 3 4 5 Please make a selection.
7	The range of products and services privided by APT satisfy the data and telecommunications requirements of your business.	1 2 3 4 5 Please make a selection.
8	I would like to utilise APT products and services should I move office to another location.	1 2 3 4 5 Please make a selection.

In the space below please provide any other feedback you would like to make on the APT business, its products and services, its people and its corporate image.

If you think we should be offer a greater range of products and services, please list what product or service you would like us to provide.

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